Your Health & Safety Visiting the Museum

The retail store is open every day to the public without a reservation.  Before your visit to the Museum, please purchase a timed ticket and read on so that you are prepared to enjoy a safe visit to the museum.

  All Visitors Must Reserve a Timed Ticket

For your safety and comfort, we’re limiting admissions to our museums through timed ticketing so that the number of visitors will never exceed 25% of building capacity at any given time. Members must also reserve their free timed tickets in advance.

  We’re All Wearing Masks

For your safety and the safety of those around you, all visitors age 3 years and over are required to wear masks over the nose and mouth. All museum staff and volunteers will be wearing masks, too. Let’s all follow this important CDC Guideline to protect yourself and each other. If you can’t wear a mask due to a medical condition, please see a visitor services representative at the museum admissions desk.

Please note: We reserve the right to require that visitors who do not follow posted safety guidelines or instructions from our staff will be asked to leave the premises. Failure to comply with this policy or rude or aggressive behavior will not be tolerated. Please see our Visitor Conduct Policy for more information.

  Let’s Maintain a Safe Distance

When you visit the museum, you’ll see signs reminding you to maintain a safe social distance. Please follow these and other directional signs and remember to give everyone enough space—at least six feet between your group and others around you!

  Keep Your Hands Clean

Please plan to wash your hands often and make good use of the many hand-sanitizer dispensers that you’ll find throughout our museum spaces. We are regularly disinfecting common touch points and using enhancing cleaning procedures throughout our facilities.

  Designated Tour Hours for High-Risk Visitors

If you consider yourself high-risk due to age (65+) or a medical condition, we have designated time on Wednesdays, 10 a.m.-noon. Advance Timed Ticket purchases for this time frame will be reserved for those considered high-risk due to a medical condition or for Elders. 

  Checking In

Please check-in on the retail store side when you and or your group has arrived. If you have more than 6 in your group, please have one (1) person from your group enter the store at the time of check-in.